You can refer yourself or someone else, e.g. a doctor, nurse, support person, social worker, etc. can do it for you.  If you see your doctor first, you may be eligible for a mental health care plan where you will be able to receive a Medicare rebate.

As all health insurance policies vary, you will need to contact your health insurer directly to discuss if you are eligible for a rebate.

Please note: you cannot claim both a Medicare rebate and a private health fund rebate for the same session.

Telehealth is a video conference session involving you and your clinician using both a video and audio connection. You may already use FaceTime, Skype, Zoom or Messenger to connect to family and friends. It is the same thing but talking to a counsellor instead. A link will be sent to you prior to the session. You do not need to download an app, just click on the link and join the session.

Yes, to a certain extent. All staff are bound by ethical requirements and will keep their notes in a file, locked in a filing cabinet in their office or within a secure storage system online. There are times when information will have to be disclosed, and these are:

- if it is subpoenaed by a court;

- if the clinician believed you or another person is at serious risk to life, health

or safety; or

- if your prior permission has been given to provide a written report or discuss

with another professional or agency, e.g. your GP.

Fees for a counselling session are $220 per session (50 minutes). Counselling sessions will be eligible for a Medicare rebate with a Mental Health Care Plan (provided by your GP) or Private Health rebate with your insurer.

The current recommended fee for Accredited Mental Health Social Workers in November 2022 is $270 for a standard counselling session 50 minutes. We aim to keep costs as low as possible for all clients at Dynamic Focus.

We highly value your scheduled appointments and kindly request a minimum of 48 hours’ notice if you need to cancel. If cancellations occur within 48 hours of the appointment, a full session fee will be charged.

This is entirely dependent on your needs, the goal and you. This can be best discussed with your clinician during the initial appointment.

There is a rebate of $87.25 for up to 10 sessions. To be eligible to receive a rebate through Medicare, you must book a double length appointment with your GP to obtain a referral (Mental Health Care Plan) prior to your appointment.

A mental health treatment plan lets you claim up to 10 individual and 10 group sessions with a mental health professional each calendar year. To start with, your doctor or psychiatrist will refer you for up to 6 sessions initially and a further 4 sessions once you visit the GP again towards the end of the 6 sessions.

Fees are payable by Cash or Direct Deposit For Telehealth Counselling, payment must be made 48 hours prior to the appointment commencing.

Please process your payment (minus the booking deposit) to the following account:

AMHSWs are qualified social workers who have specialist mental health expertise. They have been assessed and accredited by the Australian Association of Social Workers (AASW). This assessment and accreditation process is recognised by the Australian Government.